Ste. Michelle Wine Estates has shifted from 90% in-person and 10% e-commerce to the reverse—90% e-commerce and 10% in-person. This switch was necessary to protect customers and employees. It was only made possible through agile business processes enabled by Microsoft Dynamics 365 solutions. Check out this video to learn how they did it.
In this video, see how Ste. Michelle Wine Estates continues to prioritize the safety and well-being of its employees and customers during the COVID-19 pandemic. The company has taken numerous precautions to minimize risk and has transformed business processes to serve its customers during these difficult times. Microsoft Dynamics 365 solutions help this company stay in touch with employees, maintain facilities, meet new business requirements, and more.