What's new in the tech world?

Whether you're looking to learn more about Artificial Intelligence, Machine Learning, the latest news on Azure, or just into tech in general, take a look at our latest blog posts! We post often about cutting edge technology and the latest innovations in the tech industry.

In an era of distractions, Microsoft wants AI to be your coworker

By Tim Yocum | June 15, 2021

Microsoft is aiming to adapt its productivity suite to a short-attention-span world. Past years of slavishly digitizing and formatting words, numbers, and images are over, and future versions of Word, Excel, and PowerPoint will be much more aware of your work and how you do it. Picture this: Intelligent algorithms will find patterns and meanings in data, and then use the insights to help you get through your day more efficiently. Check out this article to learn about the transition to smarter work software!

Power Platform

By Tim Yocum | June 15, 2021

There’s something right for businesses both big and small when you build custom #Microsoft Teams solutions. Low code tools can save money, install efficiency, and engineer innovation. Develop apps with Power Platform, use them in #Microsoft Teams, and contact Yocum Technology Group to get started!

Enable Always On Service

By Tim Yocum | June 15, 2021

Enabling Always On service empowers agents and operations to provide an efficient personalized response across channels. This video highlights the many benefits your organization and customers will enjoy when you use powerful tools from Microsoft. Watch this video and contact Yocum Technology Group to learn more. 

Remote Assist 

By Tim Yocum | June 15, 2021

Solve problems more proactively by empowering agents and technicians to collaborate more efficiently by working together from different locations with Dynamics 365 Remote Assist. Check out this infographic and subscribe to learn more. 

Analytics & AI solution video

By Tim Yocum | June 14, 2021

By harnessing the power of #Microsoft Analytics, you can inform and drive intelligent automation through AI and machine learning. Watch this video to gain insights on automation through AI and machine learning, how to expand the reach of your data insights, and gain increasing levels of efficiency and personalization. Check it out!

Omnichannel Microsoft Dynamics 365 Customer Service

By Tim Yocum | June 14, 2021

#Microsoft #Omnichannel for Customer Service provides a modern, customizable, high-productivity app that lets agents help customers across different channels via a unified interface. Learn more about the current functionality of Omnichannel in this short video.

Subscribe now

By Tim Yocum | June 9, 2021

Enable Always On services from #Microsoft to provide your customers more proactive and predictive services. Subscribe today! 

Deepen and engage customers with AI

By Tim Yocum | June 8, 2021

Accelerate digital transformation that deepens engagement, predicts outcomes, and automates operations with #Microsoft Analytics and #AI. Subscribe to learn more!

Collaborate more securely

By Tim Yocum | June 8, 2021

@MicrosoftTeams is safeguarding your privacy by design. With support for more than 90 regulations and standards and advanced security capabilities, #Microsoft takes a comprehensive approach to delivering an enterprise-grade communication and collaboration experience – no matter how big or small your business may be. Learn more in this infographic:

TruGreen’s new take on technology—a catalyst for greener lawns and happier customers 

By Tim Yocum | June 8, 2021

Recently TruGreen, America’s largest lawn care company, partnered with Microsoft to embark on an all-up digital transformation—driving towards a culture of continuous innovation for its customers and associates. In this video, company CIO Ayman Taha talks about providing customers with more proactive and predictive services. Contact Yocum Technology Group to learn more.