Fashion retailer BESTSELLER had a problem when it came to losing revenue to false returns and theft, but they couldn’t identify the issue consistently across geographies. They deployed Microsoft Dynamics 365 Fraud Protection to help. After a successful pilot program, BESTSELLER extended the program worldwide, saving millions of dollars in revenue as a result. Find out how in this video:
Like other brands across the industry, fashion retailer BESTSELLER needed a powerful solution to quickly identify and investigate potential sources of fraud and inventory loss in its thousands of stores across the globe. BESTSELLER used Microsoft Dynamics 365 Fraud Protection to spot patterns of activity that suggested fraud and remedy the situation. After a successful pilot deployment, BESTSELLER rolled out Fraud Protection across its stores in Europe and eventually the world. The company projected that it saved millions of dollars as a result, while also boosting BESTSELLER’s core value of trust.