Teamwork

Here is how file sharing keeps this small business running at top speed

May 11, 2021
Yocum Technology Group LLC

Oiselle is a small, fast-growing Seattle-based athletic apparel company. How did they manage to stay agile and flexible as a small business in a modernizing world? Come find out how Oiselle kept its team productive and collaborative, and contact Yocum…

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Create customers for life | Dynamics 365 Customer Service

May 11, 2021
Yocum Technology Group LLC

Companies that prioritize and effectively manage customer experiences are 3x more likely to significantly exceed their top business goals. This video showcases how Microsoft Dynamics 365 delivers fast, personalized, intelligent support that exceeds expectations and creates customers for life. Contact…

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City of Houston: optimizing business processes

May 11, 2021
Yocum Technology Group LLC

The city of Houston is optimizing business processes to drive digital transformation. Their goal is resiliency—so they can meet challenges and overcome unexpected events quickly. Microsoft solutions are key. Learn how in this video: Optimizing business processes to meet challenges…

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Subscribe now!

May 11, 2021
Yocum Technology Group LLC

Customer service is rapidly becoming the number one factor when customers are choosing a brand. Microsoft’s Always On service empowers you to deliver meaningful, personalized interactions from live or virtual agents, day and night. Learn more when you subscribe. Don’t…

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Subscribe now!

May 10, 2021
Yocum Technology Group LLC

It’s crucial for your organization to build agile processes to keep up with change. Make sure you are ready. Subscribe today to stay updated with tips, updates, and insights from Microsoft. It’s crucial for your organization to build agile processes…

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Deliver always-on service with Dynamics 365 Virtual Agent for Customer Service

May 4, 2021
Yocum Technology Group LLC

Discover how Microsoft Dynamics 365 Customer Service Insights and Power Virtual Agents delivers a 360-degree view of your service operation, along with machine-learned insights to help use data to make smarter decisions about what to optimize or automate. To learn…

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Build Agile Business Processes Solution Overview

May 4, 2021
Yocum Technology Group LLC

You need to be able to adapt quickly to changes in the business landscape—maintaining efficiency, productivity, and continuity. Are you ready? Building agile business processes with #Microsoft is an important first step. This video can show you how to get…

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4 strategies for modernizing your business applications

May 3, 2021
Yocum Technology Group LLC

The four key strategies from #Microsoft for modernizing your business applications are rehost, refactor, rearchitect, and rebuild. Learn more about these strategies, including when and why to use each, in this informative infographic: Discover four key strategies for modernizing your…

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Personalized Experiences

May 3, 2021
Yocum Technology Group LLC

In today’s content and product saturated marketplace, personalization is the key to standing apart from the competition. This infographic highlights the benefits of implementing an organization wide personalization strategy at scale with Always On Service from Microsoft. In today’s content…

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Ste. Michelle Wine Estates ensure business continuity with Dynamics 365

April 27, 2021
Yocum Technology Group LLC

Ste. Michelle Wine Estates has shifted from 90% in-person and 10% e-commerce to the reverse—90% e-commerce and 10% in-person. This switch was necessary to protect customers and employees. It was only made possible through agile business processes enabled by Microsoft…

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