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Tivoli Gardens delights guests with Dynamics 365 Customer Insights

June 21, 2021
Yocum Technology Group LLC

#TivoliGardens aims to find out what each and every one of their 4.5 million guests annually prefers, and to help them enjoy their stay. How does the world’s second oldest amusement park make it happen? With #Microsoft #Dynamics365 Customer Insights.…

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Remote Assist 

June 15, 2021
Yocum Technology Group LLC

Solve problems more proactively by empowering agents and technicians to collaborate more efficiently by working together from different locations with Dynamics 365 Remote Assist. Check out this infographic and subscribe to learn more.  Remote Assist empowers technicians to collaborate more efficiently by working…

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Enable Always On Service

June 15, 2021
Yocum Technology Group LLC

Enabling Always On service empowers agents and operations to provide an efficient personalized response across channels. This video highlights the many benefits your organization and customers will enjoy when you use powerful tools from Microsoft. Watch this video and contact…

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Power Platform

June 15, 2021
Yocum Technology Group LLC

There’s something right for businesses both big and small when you build custom #Microsoft Teams solutions. Low code tools can save money, install efficiency, and engineer innovation. Develop apps with Power Platform, use them in #Microsoft Teams, and contact Yocum…

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In an era of distractions, Microsoft wants AI to be your coworker

June 15, 2021
Yocum Technology Group LLC

Microsoft is aiming to adapt its productivity suite to a short-attention-span world. Past years of slavishly digitizing and formatting words, numbers, and images are over, and future versions of Word, Excel, and PowerPoint will be much more aware of your…

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Omnichannel Microsoft Dynamics 365 Customer Service

June 14, 2021
Yocum Technology Group LLC

#Microsoft #Omnichannel for Customer Service provides a modern, customizable, high-productivity app that lets agents help customers across different channels via a unified interface. Learn more about the current functionality of Omnichannel in this short video. Omnichannel for Customer Service provides…

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Analytics & AI solution video

June 14, 2021
Yocum Technology Group LLC

By harnessing the power of #Microsoft Analytics, you can inform and drive intelligent automation through AI and machine learning. Watch this video to gain insights on automation through AI and machine learning, how to expand the reach of your data…

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Subscribe now

June 9, 2021
Yocum Technology Group LLC

Enable Always On services from #Microsoft to provide your customers more proactive and predictive services. Subscribe today!  Don’t miss another post! Subscribe now.  View: Subscribe now

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Improve remote productivity by integrating apps

June 8, 2021
Yocum Technology Group LLC

Transform organizational productivity with #Microsoft solutions. Learn more about building agile business processes by subscribing now. Integrate apps, automate workflows—and never miss a post. Subscribe now for more insights into building agile business processes to transform your organization. View: Improve…

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TruGreen’s new take on technology—a catalyst for greener lawns and happier customers 

June 8, 2021
Yocum Technology Group LLC

Recently TruGreen, America’s largest lawn care company, partnered with Microsoft to embark on an all-up digital transformation—driving towards a culture of continuous innovation for its customers and associates. In this video, company CIO Ayman Taha talks about providing customers with more proactive…

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