Dynamics 365
Kent Water Sports makes equipment for water and snow so that customers can enjoy outdoor activities. Due to COVID-19, the company has seen a huge spike in demand for its products as people stay close to home and recreate outdoors.…
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As people spent more time outdoors during COVID-19, Kent Water Sports experienced a huge spike in product demand for its outdoor water and snow activities equipment. Improving its e-commerce experience was essential to keep up with orders. Microsoft Dynamics 365…
Read MoreYour customers are probably already taking advantage of Office applications like Word, PowerPoint, and Excel. But do they know that Office 365 gives them the capability to access content from any device, or allows them to leverage the power of…
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Customers have more choices than ever. Treat every customer experience as a chance to deliver exceptional service with Always On service from Microsoft. Subscribe now to learn more. Create flexible operations to match customer demand. View: Create flexible operations to…
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Is your team connecting while working remote? Leading with empathy and energy can be a challenge in virtual meetings. In this article from #Entreprenuer you’ll find five ways to lead virtual meetings more effectively—like setting an agenda, staying focused, and…
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The American #RedCross is making better and quicker decisions, with more trustworthy data using #Microsoft #PowerApps. See how they’re leveraging other Microsoft solutions to help them fulfill their mission to alleviate human suffering. Watch the video here: The American Red…
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The evolution of the customer experience means that companies need to treat every engagement opportunity as essential to earning and maintaining customer loyalty. This article from Dynamics 365 Principal Technical Specialist Tom Depew explains how Microsoft approaches meeting this goal…
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To create a positive customer experience, organizations must understand customer behaviors, preferences, and expectations. This infographic highlights some of the key standards #Microsoft can help you achieve. Contact Yocum Technology Group to learn more today. Customers’ expectations for the service…
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As expectations for customer service continue to evolve, the intelligent apps of Microsoft Dynamics 365 continue to meet the demand for an exceptional customer experience. Read this blog post and contact Yocum Technology Group to learn more about how you…
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