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Data-Minded or Data-Blinded

Collaboration and Networks

Artificial Intelligence (AI) and HR have become closely acquainted in recent years but as AI penetrates deeper into organizations, there are challenges when it comes to applying AI into analyzing employee networks.

Artificial Intelligence is being applied to almost anything and everything, with even the most banal information delivering telling revelations once the data is collated and interrogated. Anyone in doubt should consider the last time they visited a favorite online shopping store and glanced at some of the ads being offered up; the techniques used to analyze what you have bought and rejected to second-guess what you might buy can produce startlingly accurate results.

Collaboration and networks are about people not data. In this Forbes article, the CEO of Brainpool.ai, a worldwide network of AI and Machine Learning experts, explores opportunities and concerns around the use of network data analysis to transform organizations.

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Microsoft Super Bowl Commercial - Braylon O'Neill


Answering the question, "What is that we can do that is unique; that is impactful," guides the development of everything Microsoft delivers. In this video showing a Super Bowl commercial, discover how Microsoft technology empowers young Braylon O'Neill to do more, achieve more and experience courage in the face of opportunity.

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Using AI to augment customer service agents

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There is seldom a sector or field that is not undergoing some form of transformation driven by a wave of digital technologies that are upending traditional ways of doing things -- including customer service. While many of claims of disruption suffer from over-hype, the way companies engage with customers is one domain where claims are justified.

A recent report from Deloitte highlights how customer service has transitioned from the cost centers of old to create experiences that delight customers and turn them into brand devotees. Read this blog for insight on the various ways enlightened organizations are using technology and automation to empower humans to augment and enhance customer experiences.

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SitePro - Part 1


SitePro gained a competitive advantage by combining onsite sensors and data collection with online data processing and management using Microsoft Azure. As a result, they were able to provide faster and more effective service to their customers, which in turn strengthened the offerings of their customers. It's a win for everyone.

How did the software platform SitePro find their competitive edge? By making themselves the "one-stop shop" for oil and gas companies to combine what used to be multiple systems--each operated by a different third party--into a single, scalable, integrated system.

For their customers, this means faster setup times for new facilities and efficient monitoring of their equipment. For SitePro, it means more business. Everyone wins. And, with the vast and affordable scalability @Azure provides, they are free to expand their services exactly when needed and not a moment before.

Contact us to learn more about finding your competitive advantage with #Azure.

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Chief Data Officers Struggle to Make a Business Impact

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According to Forbes, data-driven transformation isn't a one-shot effort. It's a journey which requires commitment, steadfastness and adaptability. With #Microsoft #Azure, Yocum Technology Group delivers the data, security and AI you need to build an agile data estate.

Data continues to proliferate. Digital transformation initiatives are driving intensified competition. In this thought leadership article, an experienced strategy consultant suggests harnessing the full power of data is the key to driving successful transformation. More than a one-shot effort, data-driven transformation is a long and sustained journey which requires commitment, steadfastness and adaptability. A Microsoft partner and Azure solutions provider, Yocum Technology Group delivers the cloud, security and AI technology needed to build and sustain an effective, agile data estate.

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Reduce costs with Windows and Office

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70% of small and midsize businesses (SMBs) reinvest saved money into their business thanks to the cloud.

Simplify the process of keeping devices up to date while saving time, reducing costs, and gaining control. Check out this infographic--which shows industry trends, pain points, and proof points--to learn why and how.

And to find the right Windows 10 and Microsoft 365 Business solution for your business to reduce costs, contact our team at Yocum Technology Group.

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Business models are quickly changing in the age of AI. n this article, CEO Jayshree Pandya of Risk Group writes, “Over the years, digital data has been growing at a staggering pace across nations. It is essential to understand:(i) how this new data-driven intelligence reality brings each business across countries an entirely new world full of opportunities and risks; and (ii) what the expected consequences for each market (existing and emerging) would be?” How are you preparing your business for the challenges of automation driven growth? Contact us to see how Yocum Technology Group can help..

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Integral Analytics switches to Azure from AWS for high performance and cost-effective data warehousing


"Data doesn't become decision making without intelligence in the middle, and that's where Azure and AI put themselves together," Kevin Kushman, COO of Integral Analytics said. Watch this video to learn more about how Microsoft helped them save money and presented an easy to understand architecture that they could immediately start making use of.

Darrin Kinney of Seattle City Light said, "Some of the biggest challenges are just collecting and handling the vast amounts of data." Now, using Azure SQL Data Warehouse, this energy-analytics firm cost effectively brings actionable insights to electric utilities.

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Empowered by Technology, Wealth Managers Will Take Personalization To The Next Level

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Technologies like machine learning that make sense of data and patterns are essential. So are the incisive analytics that can result from its use.

The report, titled “The Next-Generation Wealth Manager,” found that 64% of executives in wealth management said they are able to create distinct client profiles for highly personalized service, and 86% said artificial intelligence is important or highly important in delivering data analysis and personalized insights. That’s significant because nine in 10 said analytics has the same level of importance.

Taken together, the findings suggest that wealth managers are all-in on technology and have advanced their digitization and deployment of AI with big strides. Still, over a third are not able to deliver highly personalized service, a touchstone of the business.

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The Future Computed - AI and its role in society

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AI technology will likely transform nearly every aspect of our lives over the next few decades. To ensure this change is positive, it's important to start having conversations now about how to keep the application of AI inclusive, secure, and positive. This e-book takes an in-depth look at where we are and where we are going with AI, hopefully sparking that conversation today.

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