Azure SQL Database

Fashion retailer BESTSELLER had a problem when it came to losing revenue to false returns and theft, but they couldn’t identify the issue consistently across geographies. They deployed Microsoft Dynamics 365 Fraud Protection to help. After a successful pilot program,…

Microsoft Insights enable growth in any industry. Subscribe and stay informed with Yocum Technology Group to learn more. Powerful insights based on real data are at the core of informed business decisions. Subscribe now to learn more! View: Subscribe now!

Find out how adopting cloud-based security—including automation, orchestration, and machine learning technologies—can help your organization address operational and scalability challenges in the cloud era. Subscribe to learn more! Turn your organization to cloud-based security and address data capacity and infrastructure…

Dynamics 365 Fraud Protection is powered by the same technology that helps Microsoft protect more than 1 billion of its own e-commerce transactions each year, leading to hundreds of millions of dollars in savings related to fraud and increased acceptance…

Virtual assistants fill an essential role in your keeping your customers engaged 24/7. #Microsoft AI solutions to common customer and internal-facing issues are automatically within your reach, freeing up staff to focus on complex requests and high-value interactions.  Check out…

To stand out to customers in the energy market, AEP Energy had to find a way to meet rising expectations despite being technologically outgunned by larger competition. A new data platform built with Dynamics 365 became the cornerstone of their customer experience transformation.  AEP Energy wanted to…

According to the #NewYorkTimes, there “are more than 800 million cloud-connected Windows 10 devices in use and tens of thousands of clients worldwide.” #Microsoft continuously asks these users how they can do better. Read how this data is helping #IT…

The foundation of any customer interaction is making a human connection. From smart coffee machines to personalized menu suggestions, AI will make your next trip to Starbucks the best it can be. Learn how in this video from the Microsoft…

How is #RedLionHotels driving higher guest satisfaction? By maximizing value with the agile methodology of #Microsoft #Dynamics365 and #Teams. Check it out: Discover how Red Lion Hotels Corporation uses Dynamics 365 and Teams to digitally transform their internal processes to…

CX is vital in helping a company retain its customers and grow its customer base through organic referrals. From intelligent chatbots available 24/7 to personal touch technologies, data-driven solutions are engaging customers in profound new ways. In this article, 11…