Discover how Microsoft Dynamics 365 Customer Service Insights and Power Virtual Agents delivers a 360-degree view of your service operation, along with machine-learned insights to help use data to make smarter decisions about what to optimize or automate in order to deliver exceptional customer service.


An organization’s ability to adapt quickly to changing circumstances has never been more critical. You need to ensure that your team stays productive and efficient through twists and turns. Building agile businesses from Microsoft can help. Learn how in this brief overview video.

In today’s content and product saturated marketplace, personalization is the key to standing apart from the competition. This infographic highlights the benefits of implementing an organization wide personalization strategy at scale.

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Discover four key strategies for modernizing your business applications—rehost, refactor, rearchitect, and rebuild. In this infographic, you’ll learn why and when to use these specific strategies.

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Empower teams to deliver meaningful, personalized customer interaction. Subscribe now!

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In this video, see how Ste. Michelle Wine Estates continues to prioritize the safety and well-being of its employees and customers during the COVID-19 pandemic. The company has taken numerous precautions to minimize risk and has transformed business processes to serve its customers during these difficult times. Microsoft Dynamics 365 solutions help this company stay in touch with employees, maintain facilities, meet new business requirements, and more.


With six breweries and 1500 pubs, Marston’s needed help to learn as much as possible about their customers’ evolving tastes. In this video, the company’s heads of technology development and marketing talk about the benefits of the Microsoft suite of intelligent apps that communicate with one another to get the most out of collected data.

Discover how you can build agile business processes and transform your organization.

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Make the most of your Microsoft Power Apps and learn how to manage and share your apps easily. Looking to view or restore an old version? Need to update permissions? This learning module will show you how. Check it out and learn how to manage your customer applications and create environments in Power Apps.

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Microsoft Power Apps is more than an award-winning platform—it is a powerful community filled with rich resources. Connect with peers, share creativity, and learn from professionals. Meet like-minded business leaders to discover valuable insights, plus access hundreds of videos and blogs. Join the discussion today!

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