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Redefine service through Connected Field Service

At Yocum Technology Group, we know that data is the key to unlocking great experiences and optimizing for the future. Microsoft Dynamics 365 for Field Service helps businesses enhance their service experience by proactively detecting, troubleshooting, and resolving issues -- dispatching technicians only when necessary. Contact us to learn how you can harness AI and IoT to do more, simply.

Dynamics 365 for Field Service enables businesses to move from reactive to proactive field service by bringing together IoT and AI with Field Service. It leverages advanced analytics, machine learning and the Internet of Things to move organizations from a costly break-fix model to a never-fail service model.

Redefine service with Dynamics 365 and enhance your customers' experiences. Contact us today to get started!

View: Redefine service through Connected Field Service

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Move and Modernize your Microsoft workloads with Azure

With Microsoft Azure, you can improve IT application management time by as much as 80% and experience cost savings of up to 82%! Contact us to learn more about how migrating to the cloud saves time and costs for you!

Don't let the cost of moving, planning for migration, support and cloud transformation overwhelm you! We're here to help. Here's a quick overview on the process of modernizing your workload with Azure. Contact us, using the form below, to learn more.

View: Move and Modernize your Microsoft workloads with Azure

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Customer story: Rochester Institute of Technology levels the playing field with AI for students who are deaf

As the largest mainstream program in the world, the National Technical Institute for the Deaf (NTID) serves as a beacon of hope and opportunity to those who have struggled against auditory barriers to learning.

But even at their current size and resources, NTID struggles to keep up with the demand for their services. To increase their reach and impact, NTID turned to Microsoft Translator. Using AI technology, Microsoft Translator can accurately process communication in real time and allow all students the same access to information, regardless of their hearing abilities.

Check out this video to learn more about their incredible journey and impact.

The National Technical Institute for the Deaf, one of nine Rochester Institute of Technology colleges, is using AI technology such as Microsoft Translator, in combination with their extensive interpretive services, to provide a quality education to all students, even those with different learning needs. NTID is showing us that when technology is combined with determination and ingenuity, anything becomes possible.

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Why Microsoft Azure?

The General Data Protection Regulation (GDPR) is a regulation in European law on data protection and privacy in the European Union and the European Economic Area. It also addresses the transfer of personal data outside of these areas.

To meet General Data Protection Regulation (GDPR) requirements, Microsoft has implemented technical (tooling) and organizational measures (processes) to ensure that data processing is in accordance with GDPR privacy regulations. The actual path will be different for every organization, but general resources are available in a Service Trust Portal that Microsoft has created for customers to get started.

This white paper provides a good overview of GDPR and includes many links to sites with more specific information for associated topics. Contact us, via the form below, if you have questions!

View: SQL Server and Azure SQL Database GDPR Guidance Paper

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4 Proven Ways To Accelerate Your Growth From Startup To Thriving SMB

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In 2018, SMBs suffered over 1,200 data breaches exposing 446+ million records. Now that you know the facts, what is your small business doing to keep security, productivity and efficiency top of mind? For tips, check out this @Forbes article highlighting four ways to accelerate SMB growth and stay secure.

Here are four things to keep in mind when you're growing your startup:

  1. Stay personally invested
  2. Fine-tune your value proposition
  3. Opportunity only knocks once
  4. Stay on top of security

With regard to the last item, more than 446 million records were exposed in over 1,200 data breaches within the Small/Medium business (SMB) space in 2018. How secure is your business? Check out this article for four tips to accelerate business growth and remain secure.

Read More...

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Why Microsoft Azure?

Is the cloud secure for my apps? Which apps make sense to run in the cloud? Can I trust my business-critical app to a cloud vendor? You want to head to the cloud, but naturally you have questions.

If you're a Small/Medium sized business and haven't migrated to the cloud yet, you've probably got questions, including why Microsoft Azure might best fit your needs. Unmatched security might be one reason. With built in protection for hybrid environments, the Azure Security Center lets you focus on driving your business priorities without the worry of whether your data is protected

You may also wonder why customers choose Microsoft Azure for their cloud migration. One reason is unparalleled innovation: you can maximize your productivity with fully managed services such as App Service, Azure SQL Database, and global on-demand Infrastructure as a Service (IaaS). Your focus should be driving your business priorities instead of worrying about running data centers.

Want to know the other reasons to choose Azure? Have questions? Yocum Technology Group is ready to help you!

View: Why the cloud? Why Microsoft Azure?

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How Airbus is transforming aerospace with Microsoft Azure Stack


Discover how Airbus took its Defense and Space program on a digital transformation journey to fine-tune the design, build and operation of complex products. Learn why Microsoft Azure Stack is critical to program success--not only for the ways it optimizes new digital technologies, but also for how it drives a significant change management process across the organization. By leveraging the hybrid cloud to enable transformative services from IoT to machine learning and big data, Azure Stack helps Airbus create applications quickly without having to focus on the underlying layers of the cloud platform stack.

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High-profile companies such as Uber, Netflix, Facebook were either born in the cloud or have adopted the cloud to drive business growth. These companies move faster, deliver more value and meet our ever-changing needs more effectively than those constrained by rigid policies and processes. Subscribe today to discover how Yocum Technology Group can support your business. #SQL #Cloud

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Customer Story: ThinkUp Consulting overview


When Think Up Consulting, a brand strategy and change management firm, introduced Microsoft Teams, it was a big shift for the organization from a collaboration standpoint. They brought file sharing, team chat and project management together using Teams as the main hub for each project. With Teams, Think Up is creating a central hub, and with Microsoft 365 Business, they have a complete unified solution. By adopting Windows 10 and Microsoft 365 Business, Think Up customers have the reassurance and confidence of security.

We can help you do the same. Use the form below to contact us and learn more.

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Digital Transformation in the Oil & Gas Industry: Collect and Monitor Sensor Data

At oil and gas facilities, data from sensors and cameras must be collected, analyzed and visualized economically in order to keep operations running smoothly. Watch this Lizo video to see how the Power BI application allows remote decision-making—significantly reducing overhead cost and achieving operational efficiency.

Got data? You need Microsoft @Azure to help you manage and optimize it. Its Power BI app allows remote decision-making, which decreases overall operational costs. Contact Yocum Technology Group at hello@ytg.io for more info, or contact us via the form below.

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